Privacy

The short version: we only collect what you send us, we use it to reply to you, and we don’t sell it or feed it to anyone’s AI.

What we collect

When you fill in the job ticket on this site, we receive what you type: your name, organisation, email, phone number if you give it, and what you tell us about the job.

This site sets no tracking cookies and runs no advertising or analytics scripts. If you add something to “Your desk”, it stays in your own browser and is never sent to us.

Why we collect it

To reply to you, book a conversation if you want one, and keep a record of what we talked about. We won’t add you to a mailing list unless you ask.

Who else handles it

The site is hosted by Cloudflare. Job tickets are delivered to our inbox by Resend, an email service based in the United States, so your details pass through their systems on the way to us. Neither uses your details for their own purposes.

We don’t sell or share your details with anyone else, and we don’t put them into AI tools that learn from what they’re given.

How long we keep it

[To confirm before launch: how long Ontava keeps enquiries, for example two years after our last contact, then deleted.]

Seeing, fixing or deleting your details

Contact [email protected] and we’ll show you what we hold, correct it, or delete it.

Concerns

If you’re unhappy with how we’ve handled your details, tell us first and we’ll put it right. If we don’t, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Last updated 15 November 2026.